FAQ

Orders

How long until my order ships?

Every order goes through 3–8 business days of processing before it ships. You'll get an email with tracking as soon as it's on the way.

How long does delivery take?

Most orders arrive within 8–15 business days of being placed. Items that ship from our international facility take a little longer, usually 13–23 business days. See our Shipping policy for details.

Why did my order arrive in more than one package?

Items can ship from different facilities depending on the product, color and size. If that happens, you'll get separate tracking for each package.

Can I change or cancel my order?

Email support@shopanyhow.com as soon as possible. We can change or cancel an order only before it enters processing.

Shipping

Where do you ship?

We currently ship to addresses in the United States only.

How much is shipping?

Standard shipping is free on U.S. orders of $135 or more. Below that, the price is shown at checkout before you pay.

My package hasn't arrived. What should I do?

If it's been more than 7 days past the estimated delivery date, email us with your order number and we'll look into it with the carrier.

Sizing

How do I find my size?

Each product page has a size guide with measurements taken flat. Compare them with a piece you already own that fits the way you like. Many of our pieces have an oversized or boxy cut, so check the fit notes before sizing up.

What if it doesn't fit?

Email us within 30 days of delivery with your order number, the size you ordered and a photo of the size tag. We'll give you store credit for what you paid so you can order the right size. You don't need to send anything back.

Returns

Do you accept returns?

All sales are final, and we don't offer refunds if you change your mind. We do offer store credit if something doesn't fit, and a replacement or refund if something arrives damaged or wrong. See Returns & Exchanges.

My item arrived damaged or wrong. What now?

Email us within 7 days of delivery with your order number and clear photos of the problem. Once we confirm it, you can choose a replacement or a full refund.

Where do I send a return?

Please don't mail anything back. We don't have a return address, and items sent to us can't be accepted.

Care

How should I wash my pieces?

Machine wash cold on a gentle cycle, inside out. Tumble dry low or hang dry. Don't bleach, and don't iron directly on the print.

Contact

How do I reach you?

Email support@shopanyhow.com. Include your order number if your question is about an order.